Terms & Conditions

Welcome to Lumora. These Terms of Service ("Terms") govern your use of our website and the purchase of our products. By accessing or using our website, you agree to comply with these Terms.

1. General Information

  • Lumora is a trading name of Lumora Jewellery, registered in United Kingdom.
  • These Terms apply to all users of our website, including browsers, customers, and contributors of content.

2. Eligibility

  • You must be at least 18 years old or have parental/guardian consent to make purchases.
  • By placing an order, you confirm that all information provided is accurate and complete.

3. Product Information

  • We strive to ensure the accuracy of product descriptions, images, and pricing. However, slight variations may occur due to the nature of handcrafted items.
  • All products are subject to availability. We reserve the right to discontinue any product at any time.

4. Orders and Payments

  • Orders are confirmed upon receipt of payment.
  • We accept payments via credit & debit cards.
  • In the event of a pricing error, we reserve the right to cancel orders or adjust pricing with customer notification.

5. Returns and Refunds

  • Returns, exchanges, and refunds are governed by our Returns & Refund Policy, available here.

6. Intellectual Property

  • All content on our website, including text, images, and designs, is the property of Lumora and may not be used without written permission.

7. Limitation of Liability

  • Lumora is not liable for indirect, incidental, or consequential damages arising from the use of our products or website.
  • Our liability is limited to the amount paid for the purchased product.

8. Governing Law

  • These Terms are governed by the laws of United Kingdom. Any disputes shall be resolved in accordance with these laws.

9. Changes to Terms

  • We reserve the right to update these Terms at any time. Changes will be posted on this page, and your continued use of the website constitutes acceptance of the updated Terms.

10. Contact Information

For any questions or concerns, please contact us at:
Email: contact@lumorabrand.com